Shipping policy


We want your Mavi Baby order to arrive safely, quickly and without any surprises.

Once your order has been carefully packed and dispatched from our warehouse, you’ll receive a shipping confirmation email with your tracking number, so you can follow your order every step of the way.

Shipping & Delivery

We deliver across Australia and New Zealand, so you can enjoy your MIO Smart Flask wherever you are.

Shipping & Delivery

We deliver across Australia and New Zealand, so you can enjoy your MIO Smart Flask wherever you are.

🇦🇺 Australia (AUD)

Standard Delivery

  • $7.95 Flat Rate on all Australian orders

  • Estimated delivery: 2–5 business days

Express Delivery

  • $14.95 AUD

  • Estimated delivery: 1–3 business days

🇳🇿 New Zealand (NZD)

Standard Delivery

  • $8.95 Flat Rate on all New Zealand orders 

  • Estimated delivery: 3–5 business days

Express Delivery

  • $29.95 NZD

  • Estimated delivery: 1–3 business days

🇺🇸 United States Shipping

We ship MAVI BABY products from Australia to customers across the United States.

  • Standard International Shipping: US$14.95
  • Estimated delivery: 5–8 business days
  • Tracking: All orders include tracking
  • Orders are dispatched from Australia.
  • Delivery times are estimates and may vary depending on the destination, customs processing and carrier delays.

Duties & Import Taxes

We aim to make your MAVI BABY order as simple and predictable as possible.

Import duties and applicable import taxes are included in the pricing shown at checkout where applicable. Customers should not be required to pay additional import duties to the carrier upon delivery.

Delivery timeframes are estimates and may vary depending on your location and courier conditions.

Delivery timeframes are estimates and may vary depending on your location and courier conditions.

When will my order be dispatched?

Orders are generally processed and dispatched within 1–2 business days. Once your order has been dispatched, you’ll receive an email containing your tracking information.

Please note that delivery timeframes are estimates provided by our shipping carriers and may vary during busy periods, public holidays or circumstances outside our control.

Tracking your order

As soon as your order leaves our warehouse, we’ll send you a shipping confirmation email with your tracking details.

You can use the tracking link provided to follow your parcel’s journey from our warehouse to your door.

A little note about delivery

Please make sure your shipping address is correct before completing your order. Once an order has been dispatched, we may not be able to change the delivery address.

If your parcel appears to be delayed or your tracking information hasn’t updated, please allow a little additional time for the carrier to process your shipment. If you’re concerned about your order, our customer care team is always happy to help at info@mavibaby.com.

From our warehouse to your door — we’ll keep you informed every step of the way.